
Terms & Conditions
Welcome to Auto Geek! By purchasing from us, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
Auto Geek is an auto parts store that provides high-quality parts with a commitment to customer satisfaction. We offer a warranty on our products, reliable delivery services, and a secure online shopping experience.
2. Warranty
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Coverage: Auto Geek provides a 2-5 year money-back warranty on all auto parts purchased. The warranty includes both parts and labor.
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Eligibility: The warranty is valid only for the original purchaser and is not transferable. The warranty applies only to products that have been installed according to the manufacturer’s guidelines.
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Warranty Claims: To initiate a warranty claim, please contact our customer service team at info@autogeekstore.com with the following:
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Proof of purchase
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A description of the issue
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Photos or videos (if applicable)
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Details of the installation process
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Refunds and Replacements: If the part is found to be defective or malfunctioning, we will offer a replacement part or a full refund of the original purchase price, including labor costs, if applicable.
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Exclusions: The warranty does not cover damage caused by improper installation, accidents, misuse, neglect, or modifications to the part. The warranty also excludes wear and tear due to normal usage.
3. Shipping and Delivery
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Delivery Time: Standard delivery time is between 12-15 business days. Business days exclude weekends and holidays.
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Shipping Costs: Shipping costs are calculated at checkout based on the delivery address and the weight of the order.
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Tracking: Once your order has shipped, you will receive an email with tracking information to monitor your shipment.
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Delayed Deliveries: Auto Geek is not responsible for delays caused by third-party couriers or unforeseen circumstances such as weather or national holidays.
4. Ordering
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Order Acceptance: Orders placed through our website are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.
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Product Availability: While we strive to maintain accurate inventory levels, product availability is not guaranteed. In the event of an out-of-stock item, we will notify you and offer a refund, a similar replacement, or the option to wait for restocking.
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Pricing: Prices are subject to change at any time without notice. However, once your order has been processed, the price on your order confirmation will be honored.
5. Returns and Refunds
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Return Policy: If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. The item must be unused, in its original packaging, and in resalable condition.
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Restocking Fees: A restocking fee of [insert amount] may apply for returns of opened or used products.
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Non-returnable Items: Certain products, such as custom-made or non-stock parts, are not eligible for return unless defective.
6. Customer Responsibilities
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Installation: It is the customer's responsibility to ensure that all parts are installed correctly by a certified mechanic or technician. Improper installation may void the warranty.
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Inspection: Upon receiving your order, you should inspect the parts for any visible damage or defects. If any issues are found, you must notify us within 7 days of receipt to be eligible for a return or exchange.
7. Limitation of Liability
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Warranty Limitation: The total liability of Auto Geek under this warranty is limited to the replacement of the part or the refund of the original purchase price, including labor costs, if applicable.
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Indirect Damages: Auto Geek will not be liable for any indirect, incidental, or consequential damages arising from the use or installation of the products sold, including loss of use, revenue, or business interruption.
8. Privacy and Data Protection
We are committed to protecting your privacy. Any personal information provided to Auto Geek during the order process will be used solely for the purpose of fulfilling your order and improving our services. For more information, please refer to our Privacy Policy.
9. Changes to Terms and Conditions
Auto Geek reserves the right to modify or update these Terms and Conditions at any time. All changes will be posted on our website, and the updated terms will take effect immediately upon posting.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these terms shall be resolved in the courts of Nevada state..
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact our customer service team at:
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Email: info@autogeekstore.com
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Phone: +1 725-222-0153
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Address: 3031 W Harmon Ave, Las Vegas, NV 89103
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By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.